Memories Physical Store Return/Exchange
- Return/exchange size/defective of any purchases need to be made within 5 days after purchase, provided they are in resalable condition.
- Exchange must be done for an item(s) in its original condition (tag attached, unworn, unwashed, unaltered & odorless). All return must include the receipt.
- We only allow exchange S M L XL SIZE, not including FREE SIZE. It is not possible to change other styles or colours.
- Return Exchange can only made 1 time per order number.
- Sales items may have defects/color discrepancies/measurements discrepancies and are strictly not returnable.
- Product(s) sold at mark down prices due to defect cannot be returned.
- Accessories, Innerwear, Socks and etc. is not eligible for return.
- For store purchase only available exchange on physical store only, is not available for Online exchange.